Error with 02608_lalbagh_spl act

[IndianRailways1601]

Hi

thanks for your advice.

but I am currently in a loop trying to download SER route, I have paid and
have a receipt.

At the moment I am asked to contact a phone number in India (I think)
and as I do not have international dialing I am asked to use Whatsapp.

I don't have Whatsapp and don't want it.

Logic tells me that if IDD or Whatsapp is required it should have been
stated before my money was taken.

I understand that different people have a different view of how things
work but a clear "howto" would help.

Why can't the owner or IRTS just send me a link to a download which
is what I asked for in my latest correspondence with the "owner".

Cheers

Daniel

Ah, I see. Everyone has WhatsApp in India (it's the first app everyone installs on their new phones). I don't know what IDD is, but I get why you don't want to install WhatsApp; it's basically Facebook's own spyware.

Yeah, they should have mentioned the WhatsApp requirement beforehand, but considering that 99% of their customers are Indians, I think nobody cared to. IRTS.in has undergone multiple UI and backend changes as well (it looks much better now), so things are yet to settle with the site. I guess it'll take a couple more months for it to become completely polished. Also, the thing is, IRTS acts as an intermediary. They're a platform through which route creators can share their routes, so it's always the route creator's job to ensure that the post-payment processes are simple and hassle-free.

You can try emailing the route owner. Don't forget to show him the receipt. I'll update this comment once I get his email.

[daniellouwrens]

Hi Swadesh

I did have Whatsapp, I had to install it for work but only used it for messages so
was not aware it could be used for phone calls.

I have emailed Arya Pratap Singh who is the owner number 2 and let him know.

I'm sure it is all going to work out in the end and hopefully I will also be able to
get the SRV2 final Phase soon.

Regards

Daniel

[daniellouwrens]

Hi Swadesh

I finally have the route downloaded and will install it in the morning.

While it took a bit of a effort the people involved were very patient
and polite, very nice people.

Thanks for your help and thanks to all involved.

Regards

Daniel

[IndianRailways1601]

Hi Swadesh

I finally have the route downloaded and will install it in the morning.

While it took a bit of a effort the people involved were very patient
and polite, very nice people.

Thanks for your help and thanks to all involved.

Regards

Daniel

That's great! Enjoy.